Production Pro
Proofs
Send proofs your customer approves or answers with changes.
Send your customer a proof to approve before you print. Proofs live on the job ticket.
Proofs are on the Pro plan. Try it free for 14 days.
Send a proof
- Upload the proof
On the job ticket, click Upload proof under the item: PDF, PNG or JPEG, up to 20 MB. The first time, Shopify asks permission to update orders, because proofs are saved on the order.
- Copy the link
Click Copy link under Proof link.
- Send it to your customer
From your email or the order's page in Shopify. Trimsize doesn't send emails.
- Your customer answers
The link shows every proof on the order, inside your store's theme. They click Approve this proof, or write what to change and click Ask for changes. The page is in English or German: the language your customer ordered in, or else the one your store shows them.
- See the answer
On the ticket and in the queue's Proof column: Waiting for approval, Approved or Changes requested, with the customer's note.
Send a new version
Click Upload new version. The same link then shows the new version; earlier versions stay listed. Only the latest version can be answered, once. An item can hold up to 20 versions.
About the link
Anyone with the proof link can see and answer the order's proofs, so send it only to your customer. Links work for orders up to 60 days old.